Helga Rhodes - Dealing with Conflict and Confrontation
Helga Rhodes - Dealing with Conflict and Confrontation
Published by Careertrack in 3116
How to keep your cool, stand your ground, and reach a positive solution.
Conflicts are inevitable. Anger, grudges, hurt, and blame are not. In fact, most of your conflicts can be resolved fairly easily. Even better, you can do it in a way that actually benefits all concerned. This insight-packed program will show you how.
Program Highlights:
- The 3 primary reasons conflicts occurr -- and how to see them coming
- Why people become enemies, and how to break the cycles that lead us to hostilities
- When conflict is good: 6 ways conflict can actually benefit you and your organization
- When it's OK to give in and when you should stand your ground
- How to "confront" people in a way that minimizes defensiveness and hostility
- Best ways to deal with dirty tactics, such as back stabbing, lying, and sabotage
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Code:
http://oron.com/r9scx33613y9/Rhode,_Helga_-_Dealing_with_Conflict_and_Confron...[Minthrea.net].rar.html
Helga Rhodes - Dealing with Conflict and Confrontation
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